Outage in Help Scout

Intermittent Docs site load issues

Resolved Major
August 31, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with Docs site intermittently experiencing long load times and errors. We will share updates here as soon as we have them.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/31/2024 04:33PM

The issue with Docs has been resolved. Thanks so much for your patience!

MONITORING about 1 year ago - at 08/31/2024 04:12PM

Our team has resolved the issue and we are monitoring to ensure it's been corrected.

INVESTIGATING about 1 year ago - at 08/31/2024 03:17PM

We are currently investigating an issue with Docs site intermittently experiencing long load times and errors. We will share updates here as soon as we have them.

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