Outage in Help Scout

Intermittent Docs site load issues

Resolved Major
August 31, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with Docs site intermittently experiencing long load times and errors. We will share updates here as soon as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/31/2024 04:33PM

The issue with Docs has been resolved. Thanks so much for your patience!

MONITORING 4 months ago - at 08/31/2024 04:12PM

Our team has resolved the issue and we are monitoring to ensure it's been corrected.

INVESTIGATING 4 months ago - at 08/31/2024 03:17PM

We are currently investigating an issue with Docs site intermittently experiencing long load times and errors. We will share updates here as soon as we have them.

Latest Help Scout outages

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