Outage in Help Scout
Inbound Email Delays
Resolved MinorIncident Report
We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
Components affected
Help Scout Email Processing
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 10/21/2024 02:48PM
Inbound email deliveries are catching back up. You should see things returning to normal. Apologies for the trouble!
INVESTIGATING
12 months ago - at 10/21/2024 02:41PM
We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
Latest Help Scout outages
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Delays in Updating Views - about 1 month ago
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