Outage in Helpshift
Dashboard Analytics Outage
Resolved MajorIncident Report
We are facing issue with Dashboard Analytics. As per the initial investigation it seems that this is an issue with one of our analytics providers. We are currently investigating more on this issue.
Components affected
Helpshift Analytics Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/05/2023 08:01PM
We have fixed this issue. The Analytics dashboard is operational now.
INVESTIGATING
about 2 years ago - at 09/05/2023 07:14PM
We are trying to get in touch with our Analytics service provider. We are currently investigating more on this issue
INVESTIGATING
about 2 years ago - at 09/05/2023 06:00PM
We are facing issue with Dashboard Analytics. As per the initial investigation it seems that this is an issue with one of our analytics providers. We are currently investigating more on this issue.
Latest Helpshift outages
Service Degradation - 7 days ago
Dashboard Analytics is down - 12 days ago
Partial Outage - 30 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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