Outage in Helpshift
Webchat is down (in-app)
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
Helpshift Web Chat
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/28/2024 03:27PM
This incident has been resolved.
MONITORING
over 1 year ago - at 02/28/2024 03:14PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 02/28/2024 02:50PM
We have found the root cause, we are fixing this issue.
INVESTIGATING
over 1 year ago - at 02/28/2024 02:20PM
We are currently investigating this issue.
Latest Helpshift outages
Service Degradation - 7 days ago
Dashboard Analytics is down - 12 days ago
Partial Outage - about 1 month ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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