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Heron Data Outage History

Every past Heron Data outage tracked by IsDown, with detection times, duration, and resolution details.

There were 31 Heron Data outages since September 2021. The 7 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 5, 2026

May 2026: Degraded bank statement parsing

Detected May 5, 2026 12:36 PM EDT · Resolved May 5, 2026 2:05 PM EDT · Duration about 1 hour

Major April 21, 2026

April 2026: End User Processing

Detected Apr 21, 2026 2:00 PM EDT · Resolved Apr 21, 2026 5:12 PM EDT · Duration about 3 hours

Minor January 15, 2026

January 2026: Degraded workflow throughput

Detected Jan 15, 2026 11:51 AM EST · Resolved Jan 15, 2026 12:50 PM EST · Duration about 1 hour

Major November 18, 2025

November 2025: Cloudflare Outage

Detected Nov 18, 2025 6:44 AM EST · Resolved Nov 18, 2025 10:29 AM EST · Duration about 4 hours

Major July 16, 2025

July 2025: Async task processing outage

Detected Jul 16, 2025 2:38 PM EDT · Resolved Jul 16, 2025 3:13 PM EDT · Duration 35 minutes

Major July 15, 2025

July 2025: Async server outage

Detected Jul 15, 2025 7:41 PM EDT · Resolved Jul 15, 2025 8:25 PM EDT · Duration 44 minutes

Major June 12, 2025

June 2025: GCP outage

Detected Jun 12, 2025 2:08 PM EDT · Resolved Jun 13, 2025 4:01 AM EDT · Duration about 14 hours