Outage in Infobip
Multiple locations - Issues with Email tracking
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been successfully resolved and the service is once again operational.
Start (UTC): 31 January 05:00
End (UTC): 1 February 14:07
Impact: Email tracking service
The fix has been deployed and we are currently monitoring the service performance.
After closer investigation, URL shortener service was not impacted (SMS and WhatsApp were not affected), limiting this matter only to Email tracking service. We will share more details in the next update.
We are currently experiencing issues with email tracking and URL shortening service on our EMEA (DE) data center. The scope of the issue is currently being investigated, and more information will follow in the next update.
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