Outage in Infobip

APAC (HAN) - General service issues

Resolved Minor
July 16, 2023 - Started almost 2 years ago - Lasted 28 minutes
Official incident page

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Outage Details

We are currently experiencing general issues over HAN data center. The scope of the issue is currently being investigated and more information will follow in the next update.
Components affected
Infobip Other Portal Apps Infobip Answers Infobip ChatApps Infobip Customer Portal Login/Homepage Infobip Number Lookup Infobip Voice Infobip Analyze Infobip Things Infobip Conversations Infobip SMPP Infobip SMS Infobip MMS Infobip Live Chat Infobip WhatsApp Business Infobip Mobile Identity Infobip SIP trunk Infobip HTTP API Infobip Moments Infobip Channels and Numbers Infobip People
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/16/2023 04:54AM

The issue has been successfully resolved and the service is once again operational.
During the said timeline, you may have noticed some delays with the services that are connected to HAN DC

Start (UTC): 16.07 03:22
End (UTC): 16.07 04:37
Impact: General degradation with the services connected to HAN DC

INVESTIGATING almost 2 years ago - at 07/16/2023 04:41AM

We are currently experiencing general issues over HAN data center. The scope of the issue is currently being investigated and more information will follow in the next update.

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