Outage in Infobip

Bangladesh - Data center connectivity degradation

Resolved Major
October 26, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are currently experiencing a connectivity degradation of our Bangladesh Data center. Services hosted on this location might be unreachable. We are working on restoring the functionality and more updates will follow.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/01/2023 04:23PM

The connectivity degradation over our Bangladesh Data center has been resolved.

Start (UTC): 26 October 11:45
End (UTC): 01 November 06:35

Impact: The services over that datacenter may have not been reachable due to a service outage at our data center Internet Service Provider's (ISP) network.

IDENTIFIED almost 2 years ago - at 10/26/2023 01:20PM

The root cause of the connectivity degradation was pinpointed to a service outage at our data center Internet Service Provider's (ISP) network. Our teams are currently in a joint effort of restoring the service and we will provide more information as the situation progresses.

INVESTIGATING almost 2 years ago - at 10/26/2023 12:25PM

Our team continues to investigate the issue.

INVESTIGATING almost 2 years ago - at 10/26/2023 11:55AM

We are currently experiencing a connectivity degradation of our Bangladesh Data center. Services hosted on this location might be unreachable. We are working on restoring the functionality and more updates will follow.

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