Outage in Infobip

Global (Europe) - Moments service degradation

Resolved Major
August 25, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

This is to inform you that we are currently experiencing an issue with our Moments service on Global (Europe) data center. You may observe delay in the functioning of Moments service. Our engineering team is inspecting the issue. Start (UTC): 25 August 2025 08:00 End (UTC): Impact: Delay in the functioning of Moments service
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/25/2025 10:20AM

The incident has been resolved.
Start (UTC): 25 August 2025 07:56
End (UTC): 25 August 2025 10:06
Impact: Delay in the functioning of Moments service

IDENTIFIED 6 days ago - at 08/25/2025 09:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 08/25/2025 09:16AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 08/25/2025 08:47AM

This is to inform you that we are currently experiencing an issue with our Moments service on Global (Europe) data center.
You may observe delay in the functioning of Moments service.
Our engineering team is inspecting the issue.

Start (UTC): 25 August 2025 08:00
End (UTC):
Impact: Delay in the functioning of Moments service

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