Outage in Infobip

Multiple Locations: Email Degradation towards support@infobip.com

Resolved Minor

August 28, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised that we are currently experiencing an issue with email delivery to support@infobip.com, as messages sent to this address may not be reaching our systems. Our technical teams are actively investigating the root cause and working to resolve the issue as a priority. We appreciate your patience and will provide updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/28/2025 03:57PM

The issue has been successfully resolved, and email delivery to support@infobip.com is once again operational.

Start (UTC): 28 Aug 2025 13:38
End (UTC): 28 Aug 2025 15:10

Impact: Inbound emails towards support@infobip.com were not reaching our platform.

INVESTIGATING 9 months ago - at 08/28/2025 02:37PM

Please be advised that we are currently experiencing an issue with email delivery to support@infobip.com, as messages sent to this address may not be reaching our systems.

Our technical teams are actively investigating the root cause and working to resolve the issue as a priority. We appreciate your patience and will provide updates as soon as more information becomes available.

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