Outage in Intercom US
Intercom in USA region down/slow
Resolved Major
October 17, 2025 - Started 3 days ago
- Lasted 18 minutes
Incident Report
We're investigating Intercom being down.
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 10/17/2025 12:01PM
Between 11:46 - 11:58 UTC the Inbox was down in the USA region. Fin and the messenger were not affected.
INVESTIGATING
3 days ago - at 10/17/2025 11:52AM
We're investigating Intercom being down.
Latest Intercom US outages
Intercom Inbox and Messenger Impacted - about 1 hour ago
Increased latency for a subset of customers - 27 days ago
Facebook integration issues - 27 days ago
Fin not replying to conversations - about 1 month ago
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