Outage in Intercom US
Intercom in USA region down/slow
Resolved Major
October 17, 2025 - Started about 1 month ago
- Lasted 18 minutes
Incident Report
We're investigating Intercom being down.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 10/17/2025 12:01PM
Between 11:46 - 11:58 UTC the Inbox was down in the USA region. Fin and the messenger were not affected.
INVESTIGATING
about 1 month ago - at 10/17/2025 11:52AM
We're investigating Intercom being down.
Latest Intercom US outages
Help Center TLS/SSL hosting issues - 12 days ago
End User Emails via REST API not sending - 17 days ago
Failures connecting Phone Calls to Teammates - 19 days ago
Increased Inbox Latencies in US Region - about 1 month ago
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