Outage in Intercom US
Increased errors and delays processing user imports from CSV
Resolved Minor
November 20, 2025 - Started 4 months ago
- Lasted about 11 hours
Incident Report
We've been seeing issues with increased errors and delays with user imports from CSV since 16.15 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 11/20/2025 09:59AM
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
INVESTIGATING
4 months ago - at 11/20/2025 01:36AM
We've been seeing issues with increased errors and delays with user imports from CSV since 16.15 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom US outages
Attachments using the Android SDK not working - 1 day ago
Delays in conversation processing - 10 days ago
Fin Performance Degradation - 14 days ago
Delays in sending emails from Intercom - 16 days ago
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