Outage in Intercom US
Increased errors and delays processing user imports from CSV
Resolved Minor
November 19, 2025 - Started 10 days ago
- Lasted about 11 hours
Incident Report
We've been seeing issues with increased errors and delays with user imports from CSV since 16.15 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
10 days ago - at 11/20/2025 09:59AM
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
INVESTIGATING
10 days ago - at 11/20/2025 01:36AM
We've been seeing issues with increased errors and delays with user imports from CSV since 16.15 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom US outages
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Increased Inbox Latencies in US Region - about 1 month ago
Increased Inbox Latencies in US Region - about 1 month ago
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