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Iterable Outage History

Every past Iterable outage tracked by IsDown, with detection times, duration, and resolution details.

There were 225 Iterable outages since June 2019. The 21 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major October 20, 2025

October 2025: Platform Impact – Third-Party Vendor Disruption (Regional)

Detected Oct 20, 2025 9:15 AM EDT · Resolved Oct 20, 2025 5:57 PM EDT · Duration about 9 hours

Minor October 9, 2025

October 2025: Incident Status Update: Journey Exit Malfunction

Detected Oct 9, 2025 10:48 AM EDT · Resolved Oct 14, 2025 4:36 PM EDT · Duration 5 days

Minor September 22, 2025

September 2025: Catalog Service Disruption

Detected Sep 22, 2025 3:24 AM EDT · Resolved Sep 22, 2025 4:25 AM EDT · Duration about 1 hour

Minor September 15, 2025

September 2025: [Europe] 504 Errors on Data Export API (EU)

Detected Sep 15, 2025 1:28 PM EDT · Resolved Sep 15, 2025 1:59 PM EDT · Duration 30 minutes

Major August 8, 2025

August 2025: Iterable Auth service degraded

Detected Aug 8, 2025 7:44 PM EDT · Resolved Aug 8, 2025 8:32 PM EDT · Duration about 1 hour

Minor August 1, 2025

August 2025: Embedded Messaging Send Skips are Impacting Customers

Detected Aug 1, 2025 4:32 PM EDT · Resolved Aug 1, 2025 9:30 PM EDT · Duration about 5 hours

Minor July 28, 2025

July 2025: Ingestion Delays and API Failures on C18

Detected Jul 28, 2025 6:21 AM EDT · Resolved Jul 28, 2025 6:49 AM EDT · Duration 28 minutes

Minor July 3, 2025

July 2025: Slow Journey Processing

Detected Jul 3, 2025 10:27 AM EDT · Resolved Jul 3, 2025 12:32 PM EDT · Duration about 2 hours

Minor June 12, 2025

June 2025: Ingestion Delays

Detected Jun 12, 2025 3:17 PM EDT · Resolved Jun 12, 2025 5:16 PM EDT · Duration about 2 hours

Minor May 20, 2025

May 2025: C22 ingestion delays

Detected May 20, 2025 10:52 AM EDT · Resolved May 20, 2025 3:04 PM EDT · Duration about 4 hours