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Ivanti Cloud Outage History

Every past Ivanti Cloud outage tracked by IsDown, with detection times, duration, and resolution details.

There were 477 Ivanti Cloud outages since October 2022. The 166 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 28, 2026

March 2026: Neurons Platform - NVU - Experiencing Delays - 1818956

Detected Mar 28, 2026 10:29 AM UTC · Resolved Apr 1, 2026 8:47 AM UTC · Duration 4 days

The Ivanti Cloud Neurons Platform (NVU) experienced delays for approximately 94 hours. A fix was implemented and monitored before the incident was fully resolved. The service disruption lasted nearly four days before normal operations were restored.

Minor March 27, 2026

March 2026: FFZ STG - Potential performance issues

Detected Mar 27, 2026 3:20 PM UTC · Resolved Apr 2, 2026 8:26 PM UTC · Duration 6 days

Ivanti Cloud experienced increased latency in the staging environment affecting Service Manager and Asset Manager components. The team took proactive measures to prevent performance degradation, with actions designed to be transparent to customers. After extended monitoring over 149 hours, the latency issue was successfully mitigated and resolved.

Minor March 27, 2026

March 2026: Neurons Platform - NVU - Experiencing Delays - 1818956

Detected Mar 27, 2026 1:30 PM UTC · Resolved Mar 27, 2026 7:06 PM UTC · Duration about 6 hours

The Ivanti Cloud Neurons Platform (NVU) experienced delays for 5.6 hours. The issue was identified and a fix was implemented, followed by monitoring to ensure stability. The incident was fully resolved with normal service restored.

Minor March 25, 2026

March 2026: IRW PRD Email Issues

Detected Mar 25, 2026 10:14 AM UTC · Resolved Mar 25, 2026 5:17 PM UTC · Duration about 7 hours

Ivanti Cloud experienced email processing failures across the IRW PRD environment, affecting the Service Manager / Asset Manager (IRW) component. The incident lasted 7.1 hours before the email processing issue was resolved. Users experiencing ongoing problems were advised to contact support.

Minor March 24, 2026

March 2026: IRW PRD environment not available Error 503 Service Temporary Unavailable

Detected Mar 24, 2026 11:37 AM UTC · Resolved Mar 26, 2026 4:04 PM UTC · Duration 2 days

The Ivanti Cloud IRW production environment experienced intermittent 503 Service Temporarily Unavailable errors affecting Service Manager/Asset Manager for 52.5 hours, impacting a subset of tenants with connection timeouts and service disruptions. The issue was resolved through mitigation deployments and emergency maintenance, with engineers allocating additional resources and implementing changes to stabilize the environment and restore normal performance.

Minor March 23, 2026

March 2026: IRW PRD environment not available Error 500 Internal server error

Detected Mar 23, 2026 11:55 AM UTC · Resolved Mar 23, 2026 5:10 PM UTC · Duration about 5 hours

The Ivanti Cloud Service Manager / Asset Manager (IRW) production environment experienced intermittent issues causing HTTP 500 internal server errors that prevented customer access to their tenants. The outage lasted 5.3 hours while engineers investigated and implemented fixes. The service was restored and declared resolved after monitoring confirmed system stability.

Minor March 20, 2026

March 2026: Neurons for UEM - Audit trails not available in NVU - 1814445

Detected Mar 20, 2026 6:55 PM UTC · Resolved Mar 23, 2026 3:53 PM UTC · Duration 3 days

Ivanti Cloud experienced an issue with the Neurons for UEM product on the NVU landscape where audit trails stopped updating and new activity was not visible to customers. The incident affected all customers using Neurons on NVU and lasted 69 hours. A fix was implemented and monitored before the issue was fully resolved.

Minor March 16, 2026

March 2026: Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488

Detected Mar 16, 2026 10:47 PM UTC · Resolved Mar 17, 2026 1:23 PM UTC · Duration about 15 hours

Ivanti Cloud experienced a 14.6-hour incident where newly installed agent devices and connector-imported devices were not appearing in Neurons for UEM (NVU) due to device discovery delays. The issue affected the Neurons (NVU) component, preventing proper visibility of new devices in the system. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.

Major March 16, 2026

March 2026: NSZ PRD – Tenants are not accessible.

Detected Mar 16, 2026 9:16 PM UTC · Resolved Mar 17, 2026 9:12 PM UTC · Duration about 24 hours

Ivanti Cloud Service Manager/Asset Manager tenants in the NSZ region became completely inaccessible due to corrupted disks, lasting 23.9 hours. The service was restored by failing over to a disaster recovery environment, which resulted in 15 minutes of data loss and temporary impairment of reporting services with slower response times. The incident was fully resolved when services were successfully failed back to the primary production environment.

Minor March 11, 2026

March 2026: IRW PRD - Workflow and email processing issues

Detected Mar 11, 2026 9:37 AM UTC · Resolved Mar 26, 2026 2:16 PM UTC · Duration 15 days

Ivanti Cloud's Service Manager / Asset Manager (IRW) experienced workflow timeout errors and delayed workflow instances for approximately 15 days. The incident also affected email processing for a subset of customers, with some experiencing incoming email issues. The workflow issues were resolved through emergency maintenance operations, while remaining email problems were addressed individually through support cases.