Outage in Jira Service Management

Jira has degraded performance

Resolved Major
February 10, 2025 - Started 10 months ago - Lasted 15 minutes
Official incident page

Incident Report

We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.
Components affected
Jira Service Management Jira Service Mangement Web Jira Service Management Service Portal Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Email Requests Jira Service Management Authentication and User Management Jira Service Management Purchasing & Licensing Jira Service Management Signup Jira Service Management Automation for Jira

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Latest Updates ( sorted recent to last )
INVESTIGATING 10 months ago - at 02/10/2025 05:48PM

We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Latest Jira Service Management outages

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Linked worked item functionality is broken, if the work item contains an attachment. - 13 days ago
Degraded Performance for Some Jira Users - 17 days ago
Degraded Performance for Some Jira Users - 17 days ago
Multiple Atlassian services experiencing degraded performance - 27 days ago

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