Outage in Kore.ai

Investigating issues with XO Platform on US Region

Resolved Minor
January 18, 2023 - Started almost 2 years ago - Lasted 22 minutes
Official incident page

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Outage Details

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/18/2023 02:26PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 01/18/2023 02:19PM

The issue is resolved now.

INVESTIGATING almost 2 years ago - at 01/18/2023 02:18PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/18/2023 02:16PM

We are actively investigating the issue.

INVESTIGATING almost 2 years ago - at 01/18/2023 02:08PM

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]

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