Outage in Kore.ai

Service Disruption in JP Region for Analytics API's

Resolved Major
August 06, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Hi All, We are currently experiencing Partial disruption with Analytics API's on the XO Platform, SmartAssist Platform in the JP Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Components affected
Kore.ai APIs
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/06/2024 05:40AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 08/06/2024 05:18AM

We are continuing to investigate the issue.
Next update in 15 Minutes.

INVESTIGATING about 2 months ago - at 08/06/2024 04:58AM

Hi All,

We are currently experiencing Partial disruption with Analytics API's on the XO Platform, SmartAssist Platform in the JP Region. Our team is actively working on resolving the issue.

We apologize for any inconvenience and will post another update as soon as we learn more.
Please check our status page for the most up-to-date information: [https://status.kore.com]

Latest Kore.ai outages

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Investigating issues with XO Platform on US Region - about 2 months ago
Investigating issues with XO Platform on US Region - 3 months ago
Service Disruption in JP Region - 4 months ago

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