Latency in Kustomer Platforms

Kustomer is seeing restored functionality regarding a prior latency event affecting PROD1 platforms that may cause slow load times in some areas of the platform. We will continue monitoring further to ensure all areas of the platform are restored. Please expect a further update within 30 minutes and reach out to support at support@kustomer.com if you have additional questions or concerns.

Kustomer has identified a latency event affecting PROD1 platforms that may cause slow load times in some areas of the platform. Our team is seeing restored functionality at this time but are monitoring further to ensure all areas of the platform are restored. Please expect further updates within 30 minutes and reach out to support at support@kustomer.com if you have additional questions or concerns.

Kustomer is aware of an event affecting platform latency that may cause slow load times in PROD1 Kustomer platforms. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect further updates within 30 minutes and reach out to support at support@kustomer.com if you have additional questions or concerns.

Kustomer is aware of an event affecting platform latency that may cause slow load times in Kustomer platforms. We are still working to identify how widespread this issue is. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect further updates within 30 minutes and reach out to support at support@kustomer.com if you have additional questions or concerns.