[Platform Latency] [Delay in notifications and chat sending as well as any updates in the platform] [Prods 1 and 2]

Kustomer has resolved an event affecting the platform that caused a delay in notifications, chat sending and any updates in the platform. To resolve this issue, our team has worked with our third party vendor.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

We are currently monitoring a fix implemented by our third party vendor related to delay's in notifications, chat sending and any updates in the platform.

Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has identified an event affecting Prods 1 and 2 that may cause a delay in notifications, chat sending and any updates in the platform. We are currently working with a third party vendor towards a resolution.

Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

We are continuing to investigate this issue.

Kustomer has identified an event affecting Prods 1 and 2 that may cause a delay in notifications and chat sending as well as any updates in the platform.

Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.