Outage in Laserfiche

[US] - The page generation feature for PDFs uploaded to a Business Process forms submission and saved to the repository is disabled

Resolved Minor
February 06, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The page generation feature for PDFs uploaded to a Business Process forms submission and saved to the repository was disabled on 2023-02-04, 11:00 PM Pacific time in order to maintain system stability after an internal service had malfunctioned. Functionality will be restored as soon as possible.
Components affected
Laserfiche Forms Laserfiche Forms Laserfiche Forms
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2023 07:51PM

Functionality has been restored in all regions.

IDENTIFIED almost 2 years ago - at 02/06/2023 07:01PM

Functionality has been restored to Laserfiche Cloud Canada and Europe.

IDENTIFIED almost 2 years ago - at 02/06/2023 06:34PM

The page generation feature for PDFs uploaded to a Business Process forms submission and saved to the repository was disabled on 2023-02-04, 11:00 PM Pacific time in order to maintain system stability after an internal service had malfunctioned. Functionality will be restored as soon as possible.

Latest Laserfiche outages

[US] - Some customers may encounter a performance issue or inability to access Process Automation. - 16 days ago
[US] Process Automation may not be available - 27 days ago
US - 502 Bad Gateway error when accessing some parts of Forms Process Automation - about 1 month ago
CA - Some customers may experience degraded performance when accessing their repository. - about 2 months ago
[US] - Customers may experience an issue logging into Laserfiche Cloud - 2 months ago

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