Outage in Laserfiche

[EU] - Some users may experience intermittent issues connecting to Process Automation or working in the repository

Resolved Minor
December 12, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a matter where some customers in Laserfiche Cloud EU are experiencing intermittent issues connecting to Process Automation or working in the repository.
Components affected
Laserfiche Repository Service Laserfiche Process Automation
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/12/2023 04:38PM

The matter is resolved now.

MONITORING over 1 year ago - at 12/12/2023 03:41PM

The issues should no longer be occurring, though we are continuing to monitor the situation.

INVESTIGATING over 1 year ago - at 12/12/2023 03:26PM

We are currently investigating a matter where some customers in Laserfiche Cloud EU are experiencing intermittent issues connecting to Process Automation or working in the repository.

Latest Laserfiche outages

[US][CA] - Business Process instances may not be starting properly - 6 days ago
Some customers may receive access denied when accessing Public Portal. - about 1 month ago
[US] - Some customers may be unable to access their repository - about 1 month ago
CA - Some customers may experience degraded performance in Process Automation - about 2 months ago
[US] - Some customers may encounter a performance issue or inability to access Process Automation. - 3 months ago

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