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Outage in Medallia Concierge

Unable to access Concierge app

Resolved Major
July 02, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We have identified an issue impacting the Concierge App in the Hyatt Environment (app-4.zingle.sea1.medallia.com), where users are unable to access their services. We are actively investigating these issues and working on a resolution as soon as possible. We'll continue to post updates here as we have them and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/02/2024 12:52AM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 07/01/2024 11:56PM

We have identified an issue impacting the Concierge App in the Hyatt Environment (app-4.zingle.sea1.medallia.com), where users are unable to access their services. We are actively investigating these issues and working on a resolution as soon as possible.

We'll continue to post updates here as we have them and appreciate your patience.

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