Check if MessageXchange is down, official outages, user-reported issues, and outages map.
MessageXchange is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more MessageXchange status data.
IsDown has tracked 40 incidents since started monitoring MessageXchange status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 09, 2025
05:18 PM EDT
|
Minor
We are investigating an issue affecting our Beta Test environment, and will update with more info...
|
about 5 hours |
Aug 21, 2025
12:31 AM EDT
|
Minor
We are aware of some clients having problems connecting to www.messagexchange.com since our certi...
|
about 19 hours |
Jun 15, 2025
07:44 PM EDT
|
Minor
We are currently investigating an issue where we might send you an invalid MDN (electronic receip...
|
about 2 hours |
Aug 21, 2024
11:55 PM EDT
|
Minor
Some AS2 messages are currently experiencing delays. This is related to today's scheduled certifi...
|
1 day |
Mar 24, 2024
06:17 PM EDT
|
Major
We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolv...
|
about 2 hours |
Sep 24, 2023
09:17 PM EDT
|
Minor
We currently have an issue causing errors for some messages. This is being investigated, and we w...
|
about 5 hours |
Aug 30, 2023
08:13 AM EDT
|
Major
We are currently investigating this issue.
|
about 13 hours |
Aug 21, 2023
02:08 AM EDT
|
Minor
We are investigating an issue affecting the MessageXchange service - some messages are slow to be...
|
about 3 hours |
Aug 07, 2023
02:13 AM EDT
|
Minor
We are currently investigating an issue that is affecting the wait time of some messages, and wil...
|
about 3 hours |
Apr 27, 2023
10:13 PM EDT
|
Minor
We currently have an issue causing delays and errors for some messages and some web users. This i...
|
about 3 hours |
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IsDown aggregates scheduled maintenances for MessageXchange. Currently, there are 4 more maintenances scheduled.
Scheduled for October 21, 2025 at 05:00 AM EDT · until 07:00 AM EDT
During this maintenance window, we do not expect any impact to users or processing.
Scheduled for October 23, 2025 at 05:00 AM EDT · until 07:00 AM EDT
There will be no connectivity to our Beta Test system for a period of up to 1 hours during the change window. This outage is occurring because we are performing system maintenance.
Scheduled for October 26, 2025 at 03:00 AM EDT · until 05:00 AM EDT
During this maintenance window, we do not expect any impact to users or processing.
Component | Status |
---|---|
MessageXchange web site | OK |
MessageXchange www2 web site | OK |
MessageXchange www3 web site | OK |
Message processing | OK |
SuperStream processing | OK |
File transfer services | OK |
FormXchange | OK |
Beta test environment | OK |
Single touch payroll processing | OK |
MessageXchange is a digital service platform that facilitates secure message processing, file transfers, payroll processing, and compliance testing for businesses.
Monitoring MessageXchange since October 2022
Tracking 9 MessageXchange services and regions
3 incidents in 2025
MessageXchange isn't down. You can check MessageXchange status and incident details on the top of the page. IsDown continuously monitors MessageXchange official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MessageXchange is currently operational. You can check MessageXchange status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MessageXchange being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MessageXchange official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MessageXchange last outage was on September 09, 2025 with the title "MessageXchange Beta Test environment issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor MessageXchange and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if MessageXchange is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MessageXchange's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to MessageXchange's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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