Outage in Onfido
Elevated error rate affecting API requests in the US region
Resolved Major
Need to monitor Onfido outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Onfido, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Onfido Document Verification Onfido Facial Similarity Onfido API Onfido Watchlist Onfido Identity EnhancedLatest Updates ( sorted recent to last )
This issue is now resolved:
Elevated error rate affecting API requests in the US region
We take pride in running a robust, reliable service and are working hard to prevent this from happening again. Once we've concluded our investigation, a detailed postmortem will follow.
We've identified the potential issue and have implemented a fix. We will monitor in the next 30 minutes, to guarantee the fix is valid.
We're currently experiencing elevated error rates impacting all API requests in the US region.
We will provide an update in 30 minutes.
Latest Onfido outages
Be the first to know when Onfido and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime