Onfido Identity Enhanced Status

Check if Onfido Identity Enhanced is down, recent outages, user-reported issues, and outages map.

Is Onfido Identity Enhanced down right now?

Onfido Identity Enhanced is working normally

Last checked from Onfido's status page

Onfido Identity Enhanced not working today?

 

Onfido Identity Enhanced outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Onfido Identity Enhanced Outages and Downtime History

IsDown has tracked 19 incidents for Onfido Identity Enhanced since started monitoring Onfido status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 01, 2025
06:20 PM EDT
Minor Identity report is experiencing increased TaT about 7 hours
Aug 28, 2025
06:33 AM EDT
Major Identity Enhanced is experiencing a major decrease in clear rates for applicants all other the world about 2 hours
Jun 28, 2025
10:09 PM EDT
Minor Identity Enhanced is experiencing a major decrease in clear rates about 1 hour
Jan 12, 2025
09:43 PM EST
Minor Identity Enhanced - Decrease in clear rates 16 minutes
Dec 30, 2024
02:20 PM EST
Minor Decrease of clear rate for Identity Enhanced about 1 hour
Nov 16, 2024
12:08 AM EST
Minor Degraded performance for Identity Enhanced reports 16 minutes
Sep 18, 2024
09:54 AM EDT
Minor Identity Enhanced degraded performance about 1 hour
Sep 17, 2024
02:18 PM EDT
Minor Degraded performance on Identity Enhanced reports about 1 hour
Jul 30, 2024
08:09 PM EDT
Minor Increased error rates and latency on US region about 5 hours
Jul 19, 2024
11:35 AM EDT
Major Elevated error rate affecting API requests in the US region 36 minutes
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Onfido Identity Enhanced problems reported by users

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Frequently Asked Questions

Is Onfido Identity Enhanced down today?

Onfido Identity Enhanced isn't down. You can check Onfido Identity Enhanced status and incident details on the top of the page. IsDown continuously monitors Onfido Identity Enhanced official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Onfido Identity Enhanced status?

Onfido Identity Enhanced is currently operational. You can check Onfido Identity Enhanced status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Onfido Identity Enhanced outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Onfido Identity Enhanced down today or just slow?

Currently there's no report of Onfido Identity Enhanced being slow. Check on the top of the page if there are any reported problems by other users.

How are Onfido Identity Enhanced outages detected?

IsDown monitors the Onfido Identity Enhanced official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Onfido Identity Enhanced having an outage right now?

Onfido Identity Enhanced last outage was on September 01, 2025 with the title "Identity report is experiencing increased TaT"

Onfido down for everyone or just me?

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Onfido status changes?

IsDown offers an easy way to monitor Onfido with maximum flexibility

Major Outages Notifications

IsDown monitors Identity Enhanced for major outages. A major outage is when Identity Enhanced experiences a critical issue that severely affects one or more services/regions. When Onfido marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Onfido status page for minor outages. A minor outage is when Identity Enhanced experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Onfido status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Onfido publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Onfido and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Onfido and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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