Outage in Onfido

Degraded performance on Identity Enhanced reports

Resolved Minor
September 17, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor Onfido outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Onfido, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/17/2024 07:19PM

Performance is now back to normal

MONITORING 3 months ago - at 09/17/2024 07:10PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 09/17/2024 07:09PM

The 3rd party provider issue is now resolved. We are continuing to monitor for any further issues.

IDENTIFIED 3 months ago - at 09/17/2024 06:38PM

Identity Enhanced is experiencing a slight decrease in clear rates for applicants all other the world except UK

INVESTIGATING 3 months ago - at 09/17/2024 06:18PM

We are currently investigating the issue.

Be the first to know when Onfido and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime