Outage in Onfido
Identity Enhanced is experiencing a major decrease in clear rates for applicants all other the world
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/28/2025 12:36PM
This incident has been resolved.
MONITORING
8 months ago - at 08/28/2025 11:31AM
Part of the identity reports are still affected by the technical difficulties of our vendor.
IDENTIFIED
8 months ago - at 08/28/2025 11:22AM
Our vendor is experiencing technical difficulties.
INVESTIGATING
8 months ago - at 08/28/2025 10:33AM
We are currently investigating this issue.
Latest Onfido outages
QES tasks degraded performance - 5 days ago
QES tasks partial outage - 3 months ago
QES tasks degraded performance - 3 months ago
Service Degradation - Manual Tasks (EU) - 3 months ago
Document report and Autofill not being processed in US - 3 months ago
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