Outage in Paddle

Upstream Supplier Issue - All Services Affected

Resolved Major
June 21, 2022 - Started over 2 years ago - Lasted about 2 hours

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Outage Details

One of our upstream suppliers seem to be down which is resulting in a major outage on our end. Our Engineers are responding in order to recover from this as a matter of urgency. We will update the status page with any progress.
Latest Updates ( sorted recent to last )
over 2 years ago - at 06/21/2022 07:00AM

One of our upstream suppliers seem to be down which is resulting in a major outage on our end. Our Engineers are responding in order to recover from this as a matter of urgency.

We will update the status page with any progress.

over 2 years ago - at 06/21/2022 07:20AM

It is evident that our provider Cloudflare is having a significant event on their end, our Engineers are working to restore service as soon as possible.

over 2 years ago - at 06/21/2022 07:29AM

Some customers are able to open and complete checkouts again.

The Dashboard is available again.

over 2 years ago - at 06/21/2022 07:41AM

Service for some components are coming and going while Cloudflare is trying to implement a working fix.

over 2 years ago - at 06/21/2022 08:06AM

Dashboard, Checkouts and Order Processing seem to be operational again.

We are monitoring this closely and will keep you posted on the rest of our services as well going forward.

over 2 years ago - at 06/21/2022 08:13AM

We are still seeing some issues with Outbound Emails - otherwise all other systems seems to have come back online.

over 2 years ago - at 06/21/2022 08:52AM

Cloudflare's fix seems to have been successful, and all systems are restored on our end. Our Engineers will be closely monitoring our services.

Thank you all for bearing with us through this incident. Please contact support if you have any questions or concerns.

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