Some customers are experiencing issues with our order processing

Our engineers are currently investigating an issue with order processing for both Paddle Classic and Paddle Billing. This impacts emails and webhooks/ alerts.

Our team is actively investigating the issue to resolve it as quickly as possible. We will update the status of the service once our engineers have found the cause and restored our usual service.

This incident also impacts our checkout. Customers may experience that the checkout is not loading.

More updates to follow.

The current issue is affecting subscription renewals. Our team is actively investigating the root cause and working to resolve this as quickly as possible.

We apologize for any inconvenience caused and will provide updates as soon as more information becomes available.

We continue to investigate issues affecting several components of our system.

Checkout for Paddle Billing and Paddle Classic are both stable and operational. However, Order Processing for Paddle Classic is still under investigation.

Our team is working to resolve the remaining issues, and we will provide updates as soon as more information becomes available.

Thank you for your patience as we continue to address this matter.

We are currently processing the backlog of orders for Paddle Classic and continue to actively monitor the situation.

We appreciate your continued patience as we work to ensure all systems are running smoothly. Further updates will be provided as needed.