Outage in PaperCut

BETA - Print jobs released via Pull Delivery for Lexmark & Kyocera are not currently releasing

Resolved Minor
April 02, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified an issue with our beta feature, Pull Delivery for Lexmark and Kyocera. When print jobs are released via either "Printer Pulls job from cloud" or "Printer Pulls job from local client" the job will not release to the printer. We are actively working on a fix, thank you for your patience.
Components affected
PaperCut Pocket & PaperCut Hive
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/03/2025 04:03AM

We have pushed a fix in the Cloud and this is now resolved. Thank you for your patience.

INVESTIGATING 1 day ago - at 04/02/2025 10:41PM

We have identified an issue with our beta feature, Pull Delivery for Lexmark and Kyocera. When print jobs are released via either "Printer Pulls job from cloud" or "Printer Pulls job from local client" the job will not release to the printer. We are actively working on a fix, thank you for your patience.

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