Check if PayRetailers is down, official outages, user-reported issues, and outages map.
PayRetailers is having a major outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more PayRetailers status data.
IsDown has tracked 49 incidents since started monitoring PayRetailers status in June 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 15, 2025
06:38 AM EDT
|
Major
We would like to inform you about an ongoing incident with our Back Office. Our team is actively ...
|
about 2 hours |
Oct 15, 2025
05:30 AM EDT
|
Major
We would like to inform you that we have identified a severe disruption on PicPay deposits.
Our...
|
about 3 hours |
Oct 09, 2025
01:55 PM EDT
|
Major
We would like to inform you that we have identified a severe disruption on PSE deposits.
Our tea...
|
about 2 hours |
Oct 04, 2025
05:56 AM EDT
|
Major
We would like to inform you that we have identified a severe disruption on Chilenan, Ecuatorian a...
|
2 days |
Oct 02, 2025
09:54 AM EDT
|
Major
We would like to inform you that we have identified a severe disruption on PSE deposits.
Our tea...
|
about 2 hours |
Oct 01, 2025
06:04 PM EDT
|
Minor
We are currently experiencing issues affecting the Merchant Portal in some cases. Our team is inv...
|
1 day |
Oct 01, 2025
03:42 AM EDT
|
Major
We would like to inform that a disruption on Kenya payouts has been identified.
Further updates w...
|
about 8 hours |
Sep 30, 2025
04:18 PM EDT
|
Major
We would like to inform you that we have identified a severe disruption on Colombia payouts.
Our...
|
about 9 hours |
Sep 30, 2025
06:27 AM EDT
|
Minor
We would like to inform you that we have identified a severe disruption on PSE deposits.
Our tea...
|
about 3 hours |
No comments yet
IsDown aggregates scheduled maintenances for PayRetailers. Currently, there are 2 more maintenances scheduled.
Scheduled for October 21, 2025 at 12:00 AM EDT · until 05:00 AM EDT
We would like to inform you of a maintenance that will take place on October 20th, 2025. During the maintenance window we may present instabilities for PSE & Credit and Debit Cards deposits. Details of the Maintenance Window: Date: October 21th, ...
Scheduled for October 22, 2025 at 05:00 AM EDT · until 06:30 AM EDT
We would like to inform you of a maintenance that will take place on Oct 22nd, 2025. During the maintenance window we may present instabilities for Payins in Perú. Details of the Maintenance Window: Date: Oct 22, 2025 Time: 09:00h UTC to 10:30h U...
Component | Status |
---|---|
API | OK |
Payins | MAJOR |
Payouts | OK |
Developer Portal | OK |
Merchant Portal | OK |
Sandbox | OK |
Payment Methods | MAJOR |
Payouts | OK |
Payment processing service that facilitates online transactions through local payment methods across multiple countries in Latin America and Africa.
Monitoring PayRetailers since June 2025
Tracking 131 PayRetailers services and regions
49 incidents in 2025
PayRetailers is down. You can check PayRetailers status and incident details on the top of the page. IsDown continuously monitors PayRetailers official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PayRetailers seems to be having problems. You can check PayRetailers status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, PayRetailers might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the PayRetailers official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PayRetailers last outage was on October 15, 2025 with the title "Kenya - MPESA - Critical Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PayRetailers and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PayRetailers is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PayRetailers's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor PayRetailers with maximum flexibility
IsDown monitors PayRetailers for major outages. A major outage is when PayRetailers experiences a critical issue that severely affects one or more services/regions. When PayRetailers marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PayRetailers status page for minor outages. A minor outage is when PayRetailers experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PayRetailers status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PayRetailers publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PayRetailers and all their 131 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PayRetailers and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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