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Rebuy Outage History

Every past Rebuy outage tracked by IsDown, with detection times, duration, and resolution details.

There were 51 Rebuy outages since May 2022. The 15 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 22, 2026

April 2026: Smart Cart Loading Issues

Detected Apr 22, 2026 12:53 PM EDT · Resolved Apr 22, 2026 1:20 PM EDT · Duration 26 minutes

Rebuy's Smart Cart experienced inconsistent loading issues on merchant storefronts, with impact varying by region. The service disruption affected multiple merchants who reported the loading problems to Rebuy's support team. The issue was resolved after 26 minutes when a deployed change restored normal Smart Cart functionality for affected merchants.

Minor March 18, 2026

March 2026: Rebuy Admin

Detected Mar 18, 2026 12:43 PM EDT · Resolved Mar 18, 2026 1:19 PM EDT · Duration 36 minutes

Rebuy experienced a 36-minute outage where users could not access the Rebuy Admin portal, while all on-site functionality remained operational. The team identified the issue affecting admin accessibility and implemented a fix. The incident was fully resolved after monitoring confirmed the solution was effective.

Major March 5, 2026

March 2026: Legacy Carts & Data Sources

Detected Mar 5, 2026 5:15 PM EST · Resolved Mar 5, 2026 5:46 PM EST · Duration 31 minutes

Rebuy experienced a major incident where legacy carts failed to render along with issues affecting widgets and data sources, impacting the Smart Cart component. The issue was identified and resolved within 31 minutes, with all services returning to normal operation.