SafeBase Outage History

SafeBase experienced Salesforce authentication issues that affected the main app's integration functionality for approximately 5 days. Customers were unable to refresh their Salesforce connections and had to check integration status through SafeBase Settings. The incident was resolved after a monitoring period, with users advised to contact technical support if integration issues persisted.

SafeBase experienced a Salesforce integration issue that caused authentication failures for a subset of customers, preventing their Salesforce connections from working properly. The issue was resolved after 1.3 hours, with the integration partner confirming the fix. Customers who continue to experience authentication problems can resolve them by re-authenticating their Salesforce connection in the SafeBase app.