Minor
May 7, 2026
May 2026: Salesforce Authentication Issue
Detected
May 7, 2026 1:07 PM EDT
·
Resolved
May 7, 2026 2:34 PM EDT
·
Duration
about 1 hour
SafeBase experienced a Salesforce integration issue that caused authentication failures for a subset of customers, preventing their Salesforce connections from working properly. The issue was resolved after 1.3 hours, with the integration partner confirming the fix. Customers who continue to experience authentication problems can resolve them by re-authenticating their Salesforce connection in the SafeBase app.