Outage in Sage

CH Cloud Services - Partial Outage

Resolved Minor
April 01, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage CH Cloud Services
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 04/01/2022 12:28PM

As we are committed to providing our customers with the best experience, we are continuing to implement performance improvements to mitigate this issue.

IDENTIFIED over 2 years ago - at 04/01/2022 11:08AM

We have identified the cause of the issue and we are working on a fix.
The issue is also impacting customers using Sage 200 and Sage Start.

INVESTIGATING over 2 years ago - at 04/01/2022 09:38AM

We have identified an issue in Switzerland, preventing some customers using Sage50 to see their payslips. We are currently investigating.

INVESTIGATING over 2 years ago - at 04/01/2022 09:26AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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