Outage in Sage

Sage Business Cloud Payroll Professional - Operational

Resolved Minor

February 22, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Components affected

Sage Business Cloud Payroll Professional

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/23/2024 12:13PM

The issue is resolved and the service is available and performing as expected.

MONITORING about 2 years ago - at 02/22/2024 08:09PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

MONITORING about 2 years ago - at 02/22/2024 11:39AM

The service is now performing as expected.

We have planned a service downtime from 20:00 SAST to 21:00 SAST that will allow us to implement some further enhancements.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 2 years ago - at 02/22/2024 09:36AM

We identified that customers in South Africa are experiencing slowness when using the product and are being presented with an Execution Timeout Expired error message.

We are currently investigating.

INVESTIGATING about 2 years ago - at 02/22/2024 09:07AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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