Outage in Sage

Sage Business Cloud Payroll Professional - Operational

Resolved Minor
February 22, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/23/2024 12:13PM

The issue is resolved and the service is available and performing as expected.

MONITORING 10 months ago - at 02/22/2024 08:09PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

MONITORING 10 months ago - at 02/22/2024 11:39AM

The service is now performing as expected.

We have planned a service downtime from 20:00 SAST to 21:00 SAST that will allow us to implement some further enhancements.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING 10 months ago - at 02/22/2024 09:36AM

We identified that customers in South Africa are experiencing slowness when using the product and are being presented with an Execution Timeout Expired error message.

We are currently investigating.

INVESTIGATING 10 months ago - at 02/22/2024 09:07AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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