Outage in Sage

Sage Identity Service - Major Outage

Resolved Major
March 21, 2024 - Started 8 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Single Sign On Sage Single Sign On Sage Single Sign On Sage Single Sign On
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/21/2024 05:50PM

The issue is resolved and the service continues to perform as expected.

MONITORING 8 months ago - at 03/21/2024 11:53AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 8 months ago - at 03/21/2024 09:53AM

We continue to investigate the cause of the issue.

We appreciate your patience as we work to resolve this issue.

INVESTIGATING 8 months ago - at 03/21/2024 08:48AM

We have identified a global issue causing Sage ID customers to get different errors when trying to log into their products.

We are currently investigating.

INVESTIGATING 8 months ago - at 03/21/2024 08:36AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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