Outage in Sage

Sage Identity Service - Major Outage

Resolved Major
March 21, 2024 - Started about 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/21/2024 05:50PM

The issue is resolved and the service continues to perform as expected.

MONITORING about 1 year ago - at 03/21/2024 11:53AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 1 year ago - at 03/21/2024 09:53AM

We continue to investigate the cause of the issue.

We appreciate your patience as we work to resolve this issue.

INVESTIGATING about 1 year ago - at 03/21/2024 08:48AM

We have identified a global issue causing Sage ID customers to get different errors when trying to log into their products.

We are currently investigating.

INVESTIGATING about 1 year ago - at 03/21/2024 08:36AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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