Outage in Sage

Banking Service - Partial Outage

Resolved Minor
June 13, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2024 03:52PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED over 1 year ago - at 06/13/2024 01:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 06/13/2024 11:41AM

We have identified an issue preventing customers from being able to set up bank feeds for the UK, and found a number of customers who have experienced errors on their daily transaction sync when using UK Handelsbanken bank. All other product functionality is working as expected. We are currently working on a fix.

The products/services affected are:
-Sage Business Cloud Accounting (UKI)
-Sage 50 UK
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage Intacct

INVESTIGATING over 1 year ago - at 06/13/2024 11:27AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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