Outage in Sage

Banking Service - Partial Outage

Resolved Minor
June 13, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 200 Standard Online (UKI) Sage Business Cloud Accounting (UK) Sage 50 Sage Banking Service
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2024 03:52PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED over 1 year ago - at 06/13/2024 01:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 06/13/2024 11:41AM

We have identified an issue preventing customers from being able to set up bank feeds for the UK, and found a number of customers who have experienced errors on their daily transaction sync when using UK Handelsbanken bank. All other product functionality is working as expected. We are currently working on a fix.

The products/services affected are:
-Sage Business Cloud Accounting (UKI)
-Sage 50 UK
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage Intacct

INVESTIGATING over 1 year ago - at 06/13/2024 11:27AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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