Outage in Sage
HMRC MTD (Making Tax Digital), Degraded Performance
Resolved MinorIncident Report
We identified an (intermittent) issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage X3 Single Tenant
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Brightpearl
-Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with our third-party, HMRC, waiting for updates.
Components affected
Sage Partner Edition Sage Business Cloud Accounting (UKI) Sage 200 Standard (UKI)Need to monitor Sage outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/30/2025 10:25AM
This issue is resolved. All services continue to perform as expected.
MONITORING
about 1 year ago - at 01/29/2025 04:55PM
Our third-party vendor, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
IDENTIFIED
about 1 year ago - at 01/29/2025 11:13AM
We identified an (intermittent) issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage X3 Single Tenant
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Brightpearl
-Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with our third-party, HMRC, waiting for updates.
Latest Sage outages
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Brightpearl - Partial Outage - 2 days ago
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