Outage in Sage
HMRC MTD (Making Tax Digital), Degraded Performance
Resolved Minor
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Outage Details
Components affected
Sage Partner Edition Sage X3 (Single Tenant) Sage Business Cloud Accounting (UK) Sage 200 Standard Online (UKI)Latest Updates ( sorted recent to last )
This issue is resolved. All services continue to perform as expected.
Our third-party vendor, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
We identified an (intermittent) issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage X3 Single Tenant
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Brightpearl
-Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with our third-party, HMRC, waiting for updates.
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