Outage in Sage

Banking Services (UKI) - Partial Outage

Resolved Major

March 06, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected. We are engaged with our third party, Plaid, to resolve this issue. The products/services affected are: -Sage 200 UKI -Sage 50 UKI -Sage BC Accounting -Sage Intacct

Components affected

Sage 200 Standard (UKI) Sage 50 Sage Business Cloud Accounting (UKI)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/07/2025 04:48PM

The incident is now resolved. The services continue to perform as expected.

MONITORING about 1 year ago - at 03/07/2025 11:06AM

The issue is now restored. The services are currently performing as expected, and customers can now use Santander (UK) - Personal and Business via Plaid.

We are closely monitoring the service.

IDENTIFIED about 1 year ago - at 03/06/2025 10:03PM

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected.

We are engaged with our third party, Plaid, to resolve this issue.

The products/services affected are:
-Sage 200 UKI
-Sage 50 UKI
-Sage BC Accounting
-Sage Intacct

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