Outage in Salsify

Walmart is currently experiencing an issue with Enhanced Content sitewide.

Resolved Major
February 19, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

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Outage Details

This issue is causing all PDP's to stop displaying below-the-fold content and is impacting all categories and all data providers. Walmart is currently investigating and has estimated a fix will be implemented by EOW. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Walmart
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 02/21/2025 09:10PM

The missing below-the-fold content issue on Product Detail Pages (PDPs) has been resolved. Walmart's fix is now live, and content is returning.

If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

MONITORING 5 months ago - at 02/18/2025 10:41PM

This issue is causing all PDP's to stop displaying below-the-fold content and is impacting all categories and all data providers. Walmart is currently investigating and has estimated a fix will be implemented by EOW.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

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