Outage in Salsify

Properties showing as "The selected property no longer exists" in Filters

Resolved Major

February 25, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating an issue where properties are displaying "The selected property no longer exists". Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Components affected

Salsify Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/25/2025 07:53PM

This incident has been resolved. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

MONITORING about 1 year ago - at 02/25/2025 07:10PM

We have implemented a fix to address the callout "The selected property no longer exists" and are actively monitoring for continued success. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

INVESTIGATING about 1 year ago - at 02/25/2025 06:34PM

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