Outage in Salsify

GDSN publishes to 1WS retailers is down

Resolved Major
March 05, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're experiencing problems sending data to retailer GLNs hosted by 1WorldSync, due to certificates failing to update. We will continue to monitor for the update to be completed by 1WorldSync, but until that time, customers will encounter publishing issues when syndicating to 1WorldSync hosted retailers.
Components affected
Salsify 1WorldSync (GDSN)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/05/2025 06:54PM

The new GDSN certificates have been applied and publishing to 1WorldSync hosted retailers is now fully functioning.

IDENTIFIED about 2 months ago - at 03/05/2025 03:43PM

We're experiencing problems sending data to retailer GLNs hosted by 1WorldSync, due to certificates failing to update. We will continue to monitor for the update to be completed by 1WorldSync, but until that time, customers will encounter publishing issues when syndicating to 1WorldSync hosted retailers.

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