Outage in Scalepoint

ClaimShop Settlement & Shop are inaccessible

Resolved Major
December 17, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor Scalepoint outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Scalepoint, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.  What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/17/2024 07:23AM

This incident has been resolved.

MONITORING 3 months ago - at 12/17/2024 06:25AM

A fix has been implemented and we are monitoring the situation.

INVESTIGATING 3 months ago - at 12/17/2024 06:13AM

We are currently experiencing issues accessing ClaimShop Settlement and the Shop. 

What does this mean?
Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook