What is Shelf current status?

Shelf seems to be having problems. You can check Shelf status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Shelf had 2 known outages in the last 24 hours. IsDown continuously monitors the Shelf status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Shelf outages, issues and problems' at the top of the page.

How to monitor or check Shelf status?

You can use IsDown service or go to Shelf official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Shelf is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Shelf has issues. Shelf official status page might also offer notification options such as email, SMS, or Slack.

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Is Shelf Down? Check current status

Check if Shelf is down, official outages, user-reported issues, and outages map.

Current Shelf status

Shelf is having a major outage

Updated from Shelf official status page a few minutes ago

US region: Ongoing upstream provider degradation causing intermittent errors across multiple services

started about 9 hours ago

We are currently investigating this issue.

Check details & latest updates

Shelf service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shelf status data.

View Shelf Outage Reports Map

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Shelf recent outages and downtime history

IsDown has tracked 74 incidents since started monitoring Shelf status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 02:48 AM EDT	Major Investigating: sign-in issues We are investigating reports of sign‑in failures in our US region. The first errors began at appr...	about 4 hours
Oct 17, 2025 11:34 AM EDT	Minor Search Timeouts We are currently investigating this issue.	2 days
Sep 12, 2025 12:30 PM EDT	Major Service Availability Incident: Elevated 5xx Errors Across Regions Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API...	about 4 hours
Sep 10, 2025 12:06 PM EDT	Major Investigating: SSO login failures across regions Starting at 14:38 UTC, we observed a spike in SSO authentication failures. Affected users may be ...	30 minutes
Aug 22, 2025 05:27 AM EDT	Major Degraded performance in Content service We're currently experiencing an issue with a third-party service provider that may impact some us...	about 9 hours
Feb 25, 2025 12:20 PM EST	Major Content Intelligence Service Degradation in US Region We are currently experiencing a disruption to our Content Intelligence service in the US region t...	about 4 hours
Oct 24, 2024 03:28 PM EDT	Major Search Functionality Degradation Affecting Multiple Features We are experiencing a service disruption affecting our search-related functionality across multip...	about 2 hours
Sep 19, 2024 04:08 AM EDT	Minor Chrome Update Causing UI Errors We are aware of an issue where a recent update to Google Chrome is causing errors within the user...	about 5 hours
May 07, 2024 08:00 AM EDT	Major Gem Page Loading Issue The issue has been identified and a fix is being implemented.	about 1 hour

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Track status changes in real-time
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Shelf reported issues and comments

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Shelf components or services current status

Component	Status
Shelf Platform	OK
Shelf Integrations	OK
Shelf Website & Blog	OK

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Content management platform that supports content creation, editing, publication workflows, and user authentication, with features for search, analytics, notifications, and self-service portals.

Monitoring Shelf since May 2021

Tracking 17 Shelf services and regions

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7 incidents in 2025

Frequently Asked Questions

Is Shelf down today?

Shelf is down. You can check Shelf status and incident details on the top of the page. IsDown continuously monitors Shelf official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Shelf status?

Shelf seems to be having problems. You can check Shelf status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shelf outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Shelf down today or just slow?

Yes, Shelf might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Shelf outages detected?

IsDown monitors the Shelf official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shelf having an outage right now?

Shelf last outage was on October 20, 2025 with the title "US region: Ongoing upstream provider degradation causing intermittent errors across multiple services"

How to check if Shelf is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Shelf and get alerts in real-time when Shelf has outages.

Why use IsDown to monitor Shelf instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shelf and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shelf?

IsDown and DownDetector help users determine if Shelf is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shelf's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.