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ShipHero Outage History

Every past ShipHero outage tracked by IsDown, with detection times, duration, and resolution details.

There were 113 ShipHero outages since October 2019. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 16, 2026

March 2026: Shippo is down

Detected Mar 16, 2026 12:51 PM EDT · Resolved Mar 16, 2026 1:36 PM EDT · Duration about 1 hour

Major January 29, 2026

January 2026: Can't connect or edit USPS accounts

Detected Jan 29, 2026 5:26 PM EST · Resolved Jan 29, 2026 7:24 PM EST · Duration about 2 hours

Minor December 10, 2025

December 2025: DHL API Outage

Detected Dec 10, 2025 11:53 AM EST · Resolved Dec 10, 2025 12:33 PM EST · Duration 41 minutes

Major November 30, 2025

November 2025: System outage

Detected Nov 30, 2025 9:03 PM EST · Resolved Nov 30, 2025 9:36 PM EST · Duration 34 minutes

Major November 18, 2025

November 2025: Shippo is down maybe due to cloudflare outage

Detected Nov 18, 2025 8:25 AM EST · Resolved Nov 18, 2025 12:18 PM EST · Duration about 4 hours

Minor November 6, 2025

November 2025: Slowness being investigated

Detected Nov 6, 2025 1:42 PM EST · Resolved Nov 6, 2025 2:19 PM EST · Duration 38 minutes

Major October 20, 2025

October 2025: AWS public cloud provider outage

Detected Oct 20, 2025 4:07 AM EDT · Resolved Oct 20, 2025 7:49 PM EDT · Duration about 16 hours

Major August 13, 2025

August 2025: Shipping labels can't be printed or opened

Detected Aug 13, 2025 4:56 PM EDT · Resolved Aug 13, 2025 9:04 PM EDT · Duration about 4 hours

Major August 1, 2025

August 2025: TikTok - "Upgraded Shipping" feature issue.

Detected Aug 1, 2025 8:00 AM EDT · Resolved Aug 12, 2025 10:10 AM EDT · Duration 11 days

Minor June 18, 2025

June 2025: Errors detected during label, barcodes, attachment and other files handling

Detected Jun 18, 2025 5:01 AM EDT · Resolved Jun 18, 2025 5:30 AM EDT · Duration 29 minutes