Outage in Shopify

Some merchants may have experienced delayed message delivery when using Shopify Email

Resolved Minor

November 29, 2024 - Started 5 months ago - Lasted about 12 hours

Need to monitor Shopify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify, and never miss an outage again.
Start Free Trial

Outage Details

Some merchants may have seen delays in message delivery for campaigns scheduled through Shopify Email. This issue is now resolved and Shopify Email is working as expected again.

Components affected

Shopify Admin

Latest Shopify outages

Increased instances of Shopify POS app crashing for shops with large catalogues - 1 day ago

Email events not being sent - 2 days ago

Errors Voiding Payments from Admin. - 3 days ago

Customers may encounter error messages when attempting to checkout - 4 days ago

Live Chat support is temporarily unavailable - 8 days ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook