Outage in Shopify

Intermittent timeout errors purchasing shipping labels due to a FedEx issue

Resolved Minor
December 02, 2024 - Started 19 days ago - Lasted about 2 hours

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Outage Details

Due to issues with FedEx's shipping labels API, Shopify merchants using FedEx to generate shipping labels may experience intermittent timeout errors, including those using Shopify POS in their stores. Our team is actively investigating the issue in collaboration with FedEx.
Components affected
Shopify Third party services

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