Outage in Shopify

Phone support is temporarily unavailable

Resolved Minor

January 31, 2025 - Started 5 days ago - Lasted 34 minutes

Need to monitor Shopify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify, and never miss an outage again.
Start Free Trial

Outage Details

Our phone support is currently unavailable due to a technical issue. We are investigating and will keep you updated. Visit https://help.shopify.com/ to access our documentation or reach our 24/7 Support team using another contact method.

Components affected

Shopify Support

Latest Shopify outages

New users may encounter a page loading loop during sign-up. - 1 day ago

Apple Pay is unavailable due to an issue on Apple's side - 7 days ago

Some customers experiencing logouts on shops using legacy accounts - 8 days ago

Some customers may encounter error messages when attempting to checkout using Shop Pay on some headless stores - 14 days ago

Some customers attempting to check out using Shopify Payments France may encounter error messages - 15 days ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3721 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook