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ThreatLocker Outage History

Every past ThreatLocker outage tracked by IsDown, with detection times, duration, and resolution details.

There were 37 ThreatLocker outages since April 2025. The 37 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major February 25, 2026

February 2026: LiveChat Outage

Detected Feb 25, 2026 12:09 PM EST · Resolved Feb 25, 2026 6:29 PM EST · Duration about 6 hours

ThreatLocker's "Chat with a Cyber Hero" service experienced a major outage for 6.3 hours due to their third-party chat provider LiveChat having service issues. Users could start chats but experienced delays or failures when sending messages through the LiveChat widget. The issue was resolved after LiveChat deployed a fix and both services monitored for stability before confirming full restoration.

Minor February 24, 2026

February 2026: Slowness on the Applications page Instance G

Detected Feb 24, 2026 11:15 AM EST · Resolved Feb 24, 2026 11:26 AM EST · Duration 11 minutes

ThreatLocker experienced performance issues with slowness on the Applications page for Portal Instance G. The incident lasted 11 minutes as the team investigated and implemented a remediation. The cause was quickly identified and resolved, with the incident being downgraded once the solution was successfully implemented.