Major
March 20, 2026
March 2026: Global Payments System Incident - Sporadic Time Outs and Declines on Exchange
Detected
Mar 20, 2026 8:34 PM EDT
·
Resolved
Mar 20, 2026 9:06 PM EDT
·
Duration
33 minutes
The TSYS Merchant Exchange platform experienced sporadic timeouts and transaction declines for 33 minutes. Technical teams implemented a fix that restored normal transaction processing. The issue was fully resolved after monitoring confirmed no additional timeouts or declines occurred.